Frequently Asked Questions
How to unlock an export
Last Updated 11 years ago
When doing the export, there is a step that locks the export, thus locking the employee’s time entries. Which means you cannot edit them again, untill they have been unlocked.
Now to unlock the export/time entries you need to go to the export screen:
Once you have opened this screen, you need to select the correct “export batch” and also the “Approved Export“ you want to use. Steps (1) then (2):
Once you have done this you will see the “Unlock Export” button (3) is available, simply click that button and the chosen export will be sent back to the “In-Progress Exports” unlocking the time entries, allowing you to edit them.
Now to unlock the export/time entries you need to go to the export screen:
Once you have opened this screen, you need to select the correct “export batch” and also the “Approved Export“ you want to use. Steps (1) then (2):
Once you have done this you will see the “Unlock Export” button (3) is available, simply click that button and the chosen export will be sent back to the “In-Progress Exports” unlocking the time entries, allowing you to edit them.